Common questions
Is Overnhill a CRM, a project tool or a business operating system?
It is a business operating system. CRM and project management are parts of it, alongside people, time, invoicing, communication and company planning. The value comes from using the same records across those areas, with agents working within defined roles and permissions.
Is the whole platform available now?
No. The first release is in development for a construction consultancy pilot. Other editions and connections have their own release requirements. We will confirm what can be demonstrated and implemented before agreeing any work.
Does an agent know everything about the business?
An agent works from the information recorded in Overnhill and the connected systems it is allowed to access. Its work depends on those records being complete and current. Information that has not been recorded cannot be treated as known.
Will it replace our accounts and email systems?
The design keeps an external accounts ledger and connects the office systems the business uses. Setup establishes where each record is maintained and how updates move between systems.
Do we need the consultancy programme?
No. Software setup and implementation are separate options. The TIFA Growth programme is for businesses that also want help reviewing performance, setting priorities and implementing business changes.